The Alpine Formula One team have signed a three-year extension with Sprinklr, an enterprise software company.
Contract:
- Company remains an official partner and customer experience management-platform (CXM) provider
- Team to leverage all four Sprinklr product suites – Sprinklr Service, Sprinklr Insights, Sprinklr Marketing, and Sprinklr Social
- Company to provide artificial intelligence-powered (AI) listening and fan engagement on more than 30 digital channels
Context: The software company first partnered with the French team in March last year, and this three-year extension will see Alpine look to future-proof its marketing, customer service, and engagement strategy.
Comment: David Gendry, vice-president of marketing and communications, Alpine, said: “At BWT Alpine F1 Team we are always looking to reach our fans and engage in new ways. With Sprinklr, we can connect fans to the moments that matter: before, during, and after each Grand Prix. After a successful 2022 season, we are thrilled to extend our partnership to better understand our fans and optimize our digital engagements to best serve them.”
Coming next: Alpine return to action at the Azerbaijan Grand Prix, taking place on the streets of Baku from 28th to 30th April.